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Privacy Policy
INTRODUCTION
YSell Limited (“YSell”) recognises and upholds the privacy rights of its customers and will not breach these rights by disclosing, managing or exporting our customers’ personal information in a manner that is contrary to this Privacy Policy. This privacy policy explains the collection, purpose, use and sharing of personally information related to the use of YSell’s website, YSell services to our customers and our employees.
THE INFORMATION WE COLLECT
YSell collects personal information through its interaction with you or through your interaction with our products. However, the way we collect your personal information depends on your privacy settings, products and features you choose to use. In certain circumstances, we obtain your personal information from third parties who subscribe to our products and services. It is advisable that you read the Privacy Policy of the product or service you are subscribed to for detailed information.
Your use of our products and services are exclusively your prerogatives and you reserve the right to either provide or decline in providing such personal information. In the event that you decline to provide such necessary personal information, you may not be able to use such product or services and in certain circumstances, an applicable feature of that product or service. Sometimes, we are required under certain legislation and regulation to obtain your personal information, if you choose to decline providing us with same, you will not be able to use our products and services especially in cases where your personal information is necessary for the consummation of a contract with YSell. Please be informed that in the circumstances where personal information needs to be obtained for an existing product, if you choose to decline, we shall have to suspend or cancel the provision of our products and services to you.
HOW WE USE YOUR PERSONAL INFORMATION
YSell collects personal information through its interaction with you or through your interaction with our products. However, the way we collect your personal information depends on your privacy settings, products and features you choose to use. In certain circumstances, we obtain your personal information from third parties who subscribe to our products and services. It is advisable that you read the Privacy Policy of the product or service you are subscribed to for detailed information.
Your use of our products and services are exclusively your prerogatives and you reserve the right to either provide or decline in providing such personal information. In the event that you decline to provide such necessary personal information, you may not be able to use such product or services and in certain circumstances, an applicable feature of that product or service. Sometimes, we are required under certain legislation and regulation to obtain your personal information, if you choose to decline providing us with same, you will not be able to use our products and services especially in cases where your personal information is necessary for the consummation of a contract with YSell. Please be informed that in the circumstances where personal information needs to be obtained for an existing product, if you choose to decline, we shall have to suspend or cancel the provision of our products and services to you.
HOW WE USE YOUR PERSONAL INFORMATION
YSell collects personal information using forms, email and physical requests, cookies, JWT, web tokens. When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you access YSell’s services, our servers automatically record information that your browser sends whenever you visit a website.
We use the above-mentioned information for:
- Personalisation and suggestion of products to other customers/users;
- Improvement and development of our products;
- Provision of value-added services such as updating, securing, support and troubleshooting; which is inclusive in the service provided based on your request.
Your personal information also assists in our business operation such as legal obligations, research development, workforce development and performance analysis. In achieving these purposes, your personal information is combined from those obtained from different contexts or those obtained from third parties in order to achieve a seamless, consistent and personalised experience which enables us to make informed business decisions and use for other legitimate purposes.
WHY WE SHARE YOUR PERSONAL INFORMATION
YSell shares your personal information upon obtaining your express consent, completion of any transaction and the provision of any product or services which you may have requested or authorised. YSell also shares personal information with YSell’s affiliates, investors and subsidiaries only when necessary and for the performance of a specific obligation or purpose. When necessary, YSell may also share personal information with vendors working on its behalf; with law enforcement officers or third party when required by law or in response to a valid court order or as part of a legal process; or when necessary for the protection of lives and properties; maintenance of product security; protection of customers and the protection of YSell and its customers; and to fulfil any obligation under a share acquisition arrangement.
HOW TO ACCESS AND CONTROL YOUR PERSONAL DATA
YSell respects your freewill in how we use your data. You have a choice to control the use of your personal information that is in YSell’s custody, thereby exercising your right of access. Your choice of accessing your personal information is dependent upon the products or services for which you are subscribed. Your right of access enables you to determine and control the adverts you receive based on your interest and preferences; receiving of promotional emails, short messaging service, telephone calls and a choice to delete your account totally.
COOKIES
Cookies are small text files placed on devices to store data which can then be recalled by a web server by the domain which placed the cookies. YSell uses cookies and similar technologies for tracking your preferences and settings; enabling and providing you with interest-based advertising and analysing our products and services.
THIRD PARTY ACCESS
YSell only shares personal information with other companies or individuals in the following limited circumstances:
- We have your consent;
- We provide such information to other professional advisers or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures;
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable terms of service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of YSell, its users or the public as required or permitted by law; and
- To fulfil a condition of any share acquisition arrangement between YSell and a third party.
YSell is at all times, responsible for the security and appropriate use of that data as long as it remains with it.
VIOLATION OF PRIVACY
We have put in place procedures to deal with any suspected personal data breach and will notify you of any personal data breach and let you know the steps we have taken to remedy the breach and the security measures we have applied to render your personal data unintelligible.
All suspected breach of personal data will be remedied within 1 (one) month from the date of the report of the breach.
If you know or suspect that a personal data breach has occurred, you should immediately contact the privacy team at YSell.
HOW TO CONTACT US
For any enquiries you have in relation to this Privacy Policy, please contact our Data Protection Officer at support@ysellapp.com